Welcome to OLIVO ELECTRONICS!
We’re committed to making your shopping experience smooth and stress-free. Our FAQ section is designed to quickly guide you through common questions about orders, payments, shipping, returns, and warranties.

Need more help? Contact our support team at admin@olivo-store.com — we’re here to help.

Thanks for choosing Olivo Electronics – where smart living starts at home.

Shipping

Do you offer international shipping?

Currently, we only offer shipping within the United States. We are working to expand our shipping options in the future.
For more details, please check our Shipping Policy on this website.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Hawaii, Alaska can take from 10-15 days. Delivery details will be provided in your confirmation email.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

Product

Can I get my product personalized?

Please contact our customer support for your kitchen requirements, and our experts will be happy to provide personalized product recommendations based on your needs and preferences.

What is your return policy?

We always aim for customers to love our products, but if you need to return an order, we offer free 30-day return policy. The product must be unused, in its original packaging, and include all accessories. Please contact us via admin@olivo-store.com for instructions on your return request.

Do you provide a warranty for the product?

Yes, the duration and terms of the warranty may vary by product, so please check the Warranty Policy for specific information.